Submit a Helpdesk Ticket

 OR

• Visit the helpdesk in UH226
• See Mr. Corrigan in UH225
• Send an email to UHSTechHelp@ilstu.edu

• Request check out technology
• Software Purchase Requests
• Current software with SOPPA compliant agreement

My Wi-Fi icon has disappeared from my task bar and I cannot connect to the internet, what do I do?

Ensure you have access to a Wi-Fi connection, then restart the computer. If the icon does not re-appear after this restart, please bring your laptop to the helpdesk in UH226.

My laptop is frozen on the lock screen, what do I do?

Ensure you have access to a Wi-Fi connection. Then, press and hold the power button on the side of the laptop for at least 15 seconds, then press the button again to turn it back on. Allow for the computer to update if needed. Your computer should not freeze on the lock screen and should operate normally. If not, please bring it to the helpdesk in UH226.

Steven Corrigan

IT Endpoint Administrator – Full Time

secorri@ilstu.edu
Book an Appointment with Steve

Benjamin Webb

IT Helpdesk Support – Faculty Associate

bawebb@ilstu.edu

Alex Clark

IT Operations Assistant – ISU Student Worker

isu_abclar1@ilstu.edu

UHS Student Workers

• Ashrith Ponna
• Austen Babineaux
• Jackson Fish
• Noah Beard
• Parker Jones
• Vivaan Bommareddi